Do you know how your customers use your product? How would you uncover new and unexpected ways that your current customers use your products? Give your product the ability to tell you. With the right sensors, communication system and analytics give your products a voice. Serve your customers better by understanding their use case more completely. Develop new features based on actual customer usage. Troubleshoot products in real time and resolve issues without shipping product back for inspection. Manage preventive maintenance and breakdown proactively based on actual usage.